Return Policy


To exercise the right of withdrawal, the customer must send an email to within 10 days of receipt of the goods. The subject of the email should be: ” Returns “.

The right of withdrawal is subject to the following conditions:

– The returned items must not have been used and must be in original packaging.

– The items must not have been damaged, soiled, washed or used and must be returned with the accessories, if they have them.

– Shipping charges both outbound and return flights are the responsibility of the customer.

– The expedition, until the return to BabyBWorld , is under responsibility of the customer.

– BabyBWorld is not be liable for loss of returned products.

– BabyBWorld is not be liable for damages that the product may occur during transport at baggage.

– BabyBWorld reserves the right to inspect the product before accept the return.

If the customer receives a product other than ordered , please promptly notify the error to the email address : . Please also do not open the package.

BabyBWorld will replace the product as quickly as possible .

The shipping costs for returns and exchange rates are charged to the customer.

Within 30 days of an inspection of the goods by BabyBWorld and in case of a positive outcome of the review, BabyBWorld will contact the customer to agree modalities and time of repayment of the amount paid by the customer.